Site Associate (On-Call) – Stepping Stones

JOB TITLE: Site Associate (On-Call) – Stepping Stones

REPORTS TO: Stepping Stones, Housing Supervisor

SCHEDULES:

Monday-Sunday (7:00am – 3:30pm) [Morning]

Monday-Sunday (3:00pm – 11:30pm) [Swing/Evening]

Monday-Sunday (11:00pm – 7:30am) [Overnight]

Saturday-Sunday (3:00pm-11:30pm) [Swing/Evening]

Saturday-Sunday (11:00pm- 7:30am) [Overnight]

LOCATION: Los Angeles, CA

STATUS: On-Call/Part-Time, 16 hrs/wk, Non-Exempt

CELL PHONE: Reimbursement for use

DRIVER POSITION: Yes [ If yes, see driving policy below]

SALARY RANGE: $21.00 – $22.00/hr

ABOUT US:

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.

ABOUT THE ROLE:

As a housing team member, the Site Associate will work at our Benton House and Melrose House locations (low-barrier, high tolerance) to provide services for SPY members experiencing homelessness. The Site Associate is expected to provide support and services to residents, most of which have a variety of complex health, functional and social needs, in order to help them transition back into the community. The Site Associate assists residents in breaking the cycle of homelessness by engaging with members. The role will also support site safety and documentation and collaborate with other departments to ensure that residents have a successful onboarding stay.

The ideal candidate will strongly understand direct service to at-risk populations and trauma-informed care. Specific knowledge or experience related to transitional-aged youth experiencing homelessness is a plus.

WHAT YOU’LL DO:

• Act as the first point of contact for all new youth residents at the site/location. Greet and build rapport with residents on a daily basis; encourage residents to engage with ABH programming and services.
• Ensure the grounds and facility are safe and secure for residents, staff and volunteers.
• Organize and coordinate engagement activities; support ABH programming as needed.
• De-escalate conflict and provide crisis intervention and mediation to youth as needed.
• Collaborate with the case management team to coordinate members’ care and to ensure they receive the services and support they need to achieve and maintain physical and mental health, and housing stability.
• Keep detailed notes and track data in the SPY database and external databases as needed.
• Complete and submit all required forms, case records, statistical reports and documentation to appropriate parties within designated timelines.
• Develop close working relationships with local service providers, outreach workers, case managers, and collaborative agencies.
• Utilize harm-reduction, trauma-informed, and housing-first approach.
• Participate in meetings with collaborative agencies and other community meetings as directed.
• Maintain safety and support on the grounds common area
• Do daily duties like temperature checks/daily verifications for members.
• Perform daily bungalow check-ins.
• Maintain a healthy and professional manner with members.
• Support during breakfast, lunch, and dinner prep.
• Other duties as assigned to support the mission of the program and organization.

WHAT YOU’LL NEED:

• Bachelor’s Degree in Social Work, Psychology, Sociology or related field is preferred, but not required.
• 1-2 years of experience in case management, counseling or related experience is preferred.
• 2+ years experience providing direct services to high-risk youth including counseling and advocacy is required.
• Knowledge of social service resources for youth experiencing and at-risk of homelessness is preferred.
• Working knowledge of HMIS/CES systems is preferred.
• A commitment to and passion for the mission, vision, values and culture of SPY
• A willingness to work collaboratively as part of the SPY team and the ability to work harmoniously as part of a diverse workforce
• Cultural Humility.
• A devotion to ensuring SPY’s sites remain clean, beautiful, and a hopeful place for all who enter
• A self-starter who is prepared to drive innovative solutions for an emerging organization
• An ability to work in a fast paced environment that requires effective collaboration with a variety of organizations and individuals
• Knowledge of trauma-informed care, harm reduction and housing first models
• Must possess great communication and organizational skills
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Microsoft Outlook), and Google Drive (preferred)

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:

• Prolonged periods of sitting at a desk and working on a computer.
• Changes in the environment, such as the office or outdoors.
• Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.

SPECIAL CONDITIONS:

Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to [email protected]. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It’s important to note that these accommodations are limited.

Driver Positions:

Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:

• Suspended or revoked license
• Three or more moving violations in the past 36 months
• Any violations, including drugs, alcohol, controlled substances, within the past 24 months
• Reckless driving, including hit and runs, within the past 24 months
• At fault accidents, resulting in fatality or serious injury, within the past 5 years

The motor vehicle record will need to include a review of all states listed on the individual’s employment application and resume. See instructions on obtaining your driving record below:

https://www.dmv.ca.gov/portal/customer-service/request-vehicle-or-driver-records/online-driver-record-request/

For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.

NOTE: All staff members will be considered introductory employees for the first three months of employment and will not be considered regular employees until the conclusion of this period. SPY reserves the right to extend an employee’s introductory period. In no way does the expiration of this introductory period change the fact that all employees are at-will. It is the supervisor’s responsibility to orient the employee and to communicate the expectations of the supervisor and SPY, as well as to evaluate whether the employee has the necessary level of skill, job knowledge, motivation, and attitude to become a regular member of the SPY staff. New employees are also encouraged to seek guidance and assistance during this period. Employees who fail to demonstrate the expected commitment, performance and attitude may be terminated at any time during the introductory period. However, completion of the introductory period does not change or alter the “at-will” employment status. Employees continue to have the right to terminate their employment/business relationship at any time, with or without cause or notice, and SPY has the same right. The organization, in its sole discretion, may change the job duties, responsibilities and assignments of any position, at any time.

BENEFITS & PERKS:

Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.